FAQ – Frequently asked questions

Habe ich ein Rückgaberecht?

The sale of tickets for a concert, musical, theater, sports or other leisure event does not constitute a distance contract within the meaning of § 312 g para. 2 No. 9 BGB. This means that tickets are excluded from exchange and return.

Wie hoch sind die Versandkosten?

  • For shipments to Austria the shipping costs are 4,90 €.
  • There are no shipping costs for on-site pickup at Grazerstraße 11, 8600 Bruck an der Mur.
  • For shipments to Germany the shipping costs are 4,90 €.
  • For deliveries to other EU countries the shipping costs are 4,90 €.

In welche Länder versendet das Rechbergrennen die Tickets?

We are an Austrian company and ship to all EU countries.

Wie lange ist die Bearbeitungsdauer / Lieferzeit?

The processing time varies by payment method between 1 and 10 business days.

Die Lieferdauer beträgt in der Regel

  • Österreich: 3 – 5 Werktage
  • Deutschland: 5 – 7 Werktage
  • EU countries: up to 7 – 10 working days

We ship with the Austrian Post AG.

Warum ist die Angabe meiner E-Mail Adresse wichtig?

An deine E-Mail-Adresse senden wir dir Informationen zu deinem Bestellprozess sowie den vorübergehenden PDF-Gutschein. So bist du über den Status deiner Bestellung immer auf dem Laufenden. We do not send promotional emails to your email address.
If you do not receive an order confirmation in your mailbox within 24 hours, please check your spam folder or contact us directly at info@rechbergrennen.co.at.

Wie funktioniert die Abholung vor Ort?

For on-site pickup, you will need identification and your order confirmation with your order number.

In the first step you will get an order confirmation incl. a PDF voucher. CAUTION: This PDF voucher is NOT a valid ticket for the sport event. We will contact you by email at least 30 days before the event and inform you where and in which time slot you can pick up your tickets.

Pickup location
mea IT Services
E-commerce office
1st floor (use the elevator)
Grazerstraße 11
8600 Bruck / Mur

Time window
We will inform you by email at least 30 days before the event in which time slot you can pick up your tickets.

Wo kann ich mich über das Rechbergrennen 2023 informieren?

If you are interested in our event, the best way to follow us is on



Wie kann ich Kontakt aufnehmen?

If you still have questions about your order or about our event, you can reach us at info@rechbergrennen.co.at.

Gibt es dieses Jahr einen Shuttleservice?

No, we will not be providing a shuttle service this year.